
ServiceNow Administration and Production support including maintenance of instances.


Developed solutions using JavaScript, Ajax, Web Services, SOAP and other web technologies to integrate ServiceNow with internal/ external systems and tools.Knowledge and implementation experience of ITSM frameworks.UI Pages, Events, Notifications and Surveys.Proficient in creating and working on Business Rules, Script Includes, Client Scripts, UI Policies.Design, development, integrations, customizations, testing, and maintenance/production support of BMC Remedy ITSM application.Experience in working with user interface applications and web using JavaScript, JSON, Bootstrap, AJAX, and XML.JavaScript design patterns, Web Services.Strong development experience and professional HTML5, CSS/ CSS3, JS and JQUERY and various Java and.Experience in configuring and customizing all aspects of ServiceNow like UI actions, UI policies, Business rules, Data policies, Client scripts.Overall 12 plus years of experience in IT industry with 6 years of experience as a ServiceNow developer and administrator.
